Oink oink...think the glutton eat too much n ate the wrong thingy le...
dunno y kept running diahorrea...
Is it due to drinking soya bean milk from MXXXGXXD...??? It seems like I have to visit the mao che a few minutes after drinking tt...
Or is it yerterday's....funny tasting chilli with niang tou fu??? Or is it the hor fan??? or is it the yorgurt??? Or the chocolate??? Or...Or...cant rember wat esle I ate...Haiz...Watever...jus dun kept going toilet can le...
The extra charge of $11 SINGNET issue cleared...
Although its only $11 but I felt unjustice acquiring an unknown service...so I decided to call them up n clarify the thing...
But still v unhappy abt it...esp the telephone customer service...
1st was handled by a green horn I think ...trying to explain to me that the extra email, antispam service is free for 3 mth etc.........HALO...trying to bluff a kid ah?? Adult this yr le k!!! the service I only signed this mth,10th April n I hav to pay for that this mth for the service of the period 10th March to 9th April...So she still said that its free??? N its for 2 account...diaoz...Bo bian then I jus take as I unlucky n cancel those 'free' service immediately even though I hav to pay it this mth...I dun c the need to pay for the email service when I am still a student not a profeesional yet that hav v confidentail emails..n where there is this big size yahoo n g mail around...
Then they call back...with a reprimanding tone like I m a kid trying to give them trouble...then said that coz the my 1n1/2 yr contact dued so got to pay for the email services...etc...I actually terminated it when I signed the contact verbally by the singtel pple...n the previous bill n online status didnt show tt I have tt service n I didnt use it at all!!!
So its either the saleperson trying to fu yan me to quickly get the contract done or ... I finally got the pt of having unknown service across...still unhappy abt their tone...they have failed in the service recovery process...because I felt unjusticed yet they gave me a feeling that I called coz I wanna giv them trouble...
In the world of services, the notion of customer soveriengty, 'customer is king' doesnt seems to applies in all services perhaps I shall say to all pple. PPle do practise discriminations...no choice...Its not that I dun wanna pay lor...its I never know that I acquired these services n never get to use it...u get wat I mean???GRHHHH...CAnt they sound a little apologetic?? Thought they are trained to sound apologetic!! Must be sleeping in their trainings...or they got numb coz they got too many thick-skined pple who dunno wanna pay their bills n called to giv excuses... hmmm...spore gov promotes us to create a better service...how to acheive like that?? Think a few yrs ba...unless there are a big thingy happens... (like SARS...that decreases the amt of spitting around???)
I felt utterly disappointed by their service... I think I will hesitate upon continuing the service or not after the contract sia...
